“The ridiculous part is that the bank has my email where they send my transaction receipts, but they want me to travel far just to update my BVN email.

Contacted my bank and they said I’d need to locate the branch where I registered for BVN in order to update my email. While complaining about the need for emails attached to BVNs, a user said, “Email not attached to BVN. “In my opinion, it is best if you provide a place where someone can put preferable email on the app because that’s the beauty of using the app not ‘yeye’ old ways of the banking system.”

Why do they keep making things hard for people in this country?”Īnother user said, “Telling me to contact my bank for email validation despite knowing that banks can make life miserable with things like this. Now, there will possibly be a stampede of people going to update their BVN. “This can be simply fixed by using the phone number as user ID instead of email. It is a known fact that email wasn’t a mandatory requirement when setting up BVN now this app wants to use the BVN email. Because what is the essence of inputting my BVN and NIN if it can’t automatically access my data.”Īnother user said, “Very poor user experience so far. Nigeria has made a great step, but it needs to be improved. “At least since I have provided my BVN, the app should be able to access my data automatically. You people need to play along with other countries with this crypto matter. Later it said too many attempts for my BVN. One user said, ‘I am trying to sign up using my bank, but it keeps complaining of my name not matching. The speed wallet had a rating of 2.0 from 2,150 reviews on Playstore as of 5:45pm on Monday as users complained of glitches. It is the digital storage that holds the eNaira and is held and managed on a distributed ledger. To access the eNaira, users have to download the ‘speed wallet’, which allows users to conduct transactions with speed and ease. President Muhammadu Buhari launched the central bank digital currency, called eNaira, on Monday.

Amid public data from users audacity